Strategic Language Use in Call Centers.Ed Up Xcelerated
Published : 19-01-2025 - Duration : 00:37 - View : 1
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That's a wonderful question. First, let me address the fact that I won't bring any languages in here that I can't personally understand. I can't have Tommy on the phone, Carson. So I got to know. So it's going to be English, Spanish, and I'll even do Portuguese. We have enough Portuguese speakers here and I understand enough. Of course, it could go...

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